Privacy Policy

At Threadtheorys, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect
Personal Identifiers: This includes your name, shipping address, billing address, email address, and phone number provided during checkout.
Payment Information: We process payments through secure, third-party gateways (e.g., PayPal, Visa, Mastercard). We do not store your full credit card details on our servers.
Device Information: We automatically collect data about your browser, IP address, time zone, and cookies to help improve your shopping experience.

2. How We Use Your Information
Order Fulfillment: To process and ship your clothing orders, including sending order confirmations and tracking updates.
Marketing Communications: If you sign up for our newsletter, we use your email to send updates on new collections, sales, and exclusive “Theory” promotions.
Customer Support: To respond to your inquiries regarding sizing, returns, or order status.

3. Data Sharing & Third Parties
Service Providers: We share your information with trusted third parties to help us operate our store (e.g., Shopify, shipping carriers like USPS/FedEx, and marketing tools).
Legal Compliance: We may share your information to comply with applicable US laws and regulations or to protect our rights.

4. Your Rights (US Consumers)
Access & Deletion: You have the right to request access to the personal data we hold about you and to ask that it be corrected or deleted.
Opt-Out: You can opt-out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our newsletters.
California Privacy Rights: If you are a resident of California, you have specific rights under the CCPA regarding the sale and disclosure of your personal information.

5. Cookies
We use cookies to remember your cart items and understand how you interact with our site. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Security
We implement industry-standard security measures, such as SSL encryption, to protect your data during transmission.